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About Porter

We Care About More Than Just Your Reservation

We care about your experience with us as a guest on a vacation or homeowner seeking investment advice and property management. That is why we reply promptly to correspondence, provide honest answers to your inquiries, and make recommendations based on your personal needs. Working with Porter Vacation Rentals is not just ensuring reservations for your properties, it’s gaining support for every aspect of the vacation rental process that you need to make the best of an ever-shifting market!

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How we work for you

We don't just check you into our homes, we welcome you, because we want to add you to our ever-growing list of repeat guests. Our friendly and knowledgeable staff will go over the amenities of the property and are open to conversation about local restaurants and attractions. Once settled in, we are a simple phone call away if you have questions or concerns. We are here for you, but only when you want us to be. This support strategy allows us to help you when needed while ensuring we will never feel overbearing or negligent.

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What we do

With over 20 years of combined experience in the Arizona vacation home rental market we know what our guests and our homeowners want: professional management and local knowledge. These two desires drive our business strategy and how we approach the market in Arizona. Because of this, We have been doing two things repeatedly for many years:

  1. Matching guests with perfect vacation homes to ensure return business year after year
  2. Providing homeowners with unrivaled property management services in order to secure the best return on investment

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Why Stay Porter?

Whether you’re looking to rent a luxury Scottsdale home for a desert escape or you’re a homeowner seeking a trusted local property manager, Stay Porter provides high-tech support, expertise, and transparency. Our services are second to none, and you will reap the benefits of our comprehensive suite of support tools.

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Trusted local expertise

You are in contact with a dedicated account manager who is available to answer all of your questions. This manager is experienced in Arizona rental market, giving them the perfect skills to help your properties shine. When you need input, they will be there ready and eager to help you out!

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Luxury Scottsdale homes

Our collection of gorgeous homes are vetted to provide guests with all the comforts of home and state-of-the-art amenities. When travelers spend the night in a Stay Porter home, they know they’ll be getting quality and comfort for their money; and, when you work with us, your properties will earn the same sterling reputation!

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Professional management

We create a strategy perfectly adapted to your house in order to assure the best occupancy rate. Whatever your investment’s needs are, we can match — and exceed — them to help your property reach its full potential!

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What Sets Us Apart

There is nothing worse than feeling like you are nothing more than a number on an accountant’s spreadsheet or feeling that the people who are supposed to help you are just looking to make a quick buck at your expense. Well, we can assure you this will never be the case at Porter. This is because we understand that the vacation home is not ours, but yours! Our job is not to try to make the most off of you, nor is it our job to micromanage everything and push you to the side. Our job is to help you make your investment take off and ensure that you are able to enjoy all the perks of vacation rental ownership without all the stress. For this same reason, our profit margin isn’t the center of our focus, but rather you the owner, and the guests who are looking for the vacation of a lifetime.

Furthermore, we don’t just hire someone off the street and then sit them in front of a phone. We ensure that each of our staff members is trained fully and thoroughly to be able to navigate any situation that comes up. As well, they aren’t just trained on how to work the system and get things done, but also how to properly interact with our guests and owners, thus ensuring that our closely held values are as important to our employees as they are to you.

We are all locals and live in the area. What this means is that your home and investment aren’t being watched and managed by someone thousands of miles away who has never seen it in person. Rather, we are here in person should we ever need to stop by, and it allows us to keep a close eye on things and ensure that your investment is as protected as we would want our own.

One thing that also sets us apart is that we truly have been doing this for a while and thus have become more than familiar with all the subtle nuances of the field, thus saving you the trouble of learning via trial and error. Thanks to our experience, we are fully aware of the various methods for securing payments, what works, what doesn’t, what’s secure, and what’s a liability. We know all the regulations, and we know how one must navigate them. We also have plenty of experience managing vacation rentals, and thus we know all the little things in the world of maintenance that an eye must be kept on and which will save many headaches in the process. So, when you partner with Porter, you are not only getting a property management team but also all our combined experience as well.

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Our Values

We hold many ethical values to heart and have strived to put ourselves apart from the rest by not losing sight of what’s important and what truly matters. First off, we believe, as many of you most likely do, that honesty is the key to any relationship, including those of a professional nature. For this reason, we will always be straightforward with you as well as completely transparent. When we say something, you can trust that nothing has been withheld, nor have you been misled. Next, we believe owners should feel not only heard but appreciated. After all, without you, the owners, we wouldn’t have jobs nor be where we are today. For this reason, you are the center of our company and our goals. You can rest assured that we won’t find an issue and ignore it, only for it to become a large and expensive fix. Rather, you can rest assured that your home is as well maintained as we would want our own homes to be.

Next, whereas the owners are the backbone of our field, the guests and renters are the heart. For this reason, we aim to satisfy any request made of us and will strive to solve any problems that might arise during their stay. Not only this, but we believe in taking the initiative, and for this reason, we will always try to surprise guests by being proactive and anticipating potential needs before they are requested. You can always rest assured that we here at Porter will do everything we can to go above and beyond the expectations one might have for us.

Finally, we value providing exceptional service and taking pride in what we do. The fact that you have chosen us to either stay with, or help manage your property, shows that you are willing to place a great deal of trust in us, and we take that close to heart and thus believe that it is our duty to provide the absolute best in customer service that we can.

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Our Business Culture

We have many years of experience in the field, and with this experience comes the wisdom of knowing what is truly important in a business, especially one in which customers are a large focus. For instance, communication is the key for any business to run smoothly and to also ensure that you, our guests, and owners can enjoy a smooth and seamless experience without stress. To do this, we make sure that our staff has full ability to communicate with one another and that all information is passed along appropriately. As well, we believe that communication between ourselves and our guests is just as important. For this reason, we work hard to make everyone feel welcome, heard, and like they are family. This way, there is never any hesitation or fear should one need to request something, or an aspect isn’t what they originally expected.

At Porter, we look to create not only lasting relationships, but strong ones as well, whether it be between us and our renters/guests, or between workers and departments. We are all in this together, and we look to have our teams working together like a finely oiled machine that works seamlessly as a single entity to create something spectacular. As well, here at Porter, we believe that just providing a one-time exceptional experience isn’t enough to stand out or ensure that everyone involved is content. Instead, we look to provide a consistent experience so that eventually you aren’t even surprised when we do something extraordinary or above and beyond. We believe that exceptional customer service should be something that is just part of the day and not something so rare that it stands out.

Finally, we believe that in order for a strong relationship to form, one must have their interests aligned and have a similar vision for the future. Before we so much as start talking about marketing strategies or décor possibilities, we want to make sure that each side is fully aware of what the other is looking out of the relationship, and what the other can provide. We want to make sure that when we start the process, everyone is on the same page so that way there are no surprises later on down the road.

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As you can see, there are many things that set us apart from the crowd, and many ways that we have dedicated ourselves to ensuring that you get exactly what you envisioned when you set out upon this adventure. So, if you’d like to learn more about having us manage your property or are a potential guest looking to see what properties are available for your enjoyment, feel free to give us a call at 888-627-8207 today!

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